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Privacy Policy

Introduction

At MyPropAI, we are committed to safeguarding your personal information and ensuring full transparency in how your data is used. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our website and services (the “Platform”). By using MyPropAI, you acknowledge and agree to the practices described in this Policy.

Information We Collect

a) Personal Information

We may collect personal information that helps identify you, such as:

  • Name
  • Email address
  • Mobile number
  • Property owner/agent details (for listings)
  • Account login credentials (secured and encrypted)

b) When We Collect It

We may collect information when you:

  • Create an account or register on MyPropAI
  • Post or update property listings
  • Contact our support team
  • Subscribe to alerts, notifications, or newsletters
  • Interact with our Platform features
  • Access our services through partner integrations or third parties

How We Use Your Information

We use your data for the following purposes:

  • To operate, maintain, and enhance our property listing and discovery services.
  • To provide customer support and respond to your inquiries.
  • To send alerts, newsletters, and updates (only with your consent).
  • To personalize your experience by showing relevant listings and recommendations.
  • To verify your identity and prevent fraud or misuse.
  • To improve the Platform using analytics and user feedback.
  • To comply with applicable laws and enforce our Terms of Use.

Data Sharing and Disclosure

We may share your information in the following situations:

a) With Property Owners/Agents

When you express interest in a property, your details may be shared with the respective owner or agent so they can contact you.

b) With Trusted Service Providers

We may share data with third-party vendors who help us operate our Platform (e.g., hosting providers, analytics tools, customer support platforms). These partners are bound by confidentiality obligations.

c) Legal Compliance

We may disclose your information if required to do so by law, regulation, legal process, or governmental request.

d) Business Transfers

If MyPropAI undergoes a merger, acquisition, or asset transfer, user data may be part of the transaction. We will ensure that the new entity continues to safeguard your information.

Cookies and Tracking Technologies

MyPropAI may use cookies, analytics tools, and tracking technologies to improve user experience, analyze performance, and personalize recommendations. You may control cookie settings through your browser, but disabling them may affect certain Platform features.

Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take strong precautions, no online system can guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your data at any time (subject to legal limitations).

Your Rights

Under applicable data protection laws, including India’s Digital Personal Data Protection Act (DPDPA), 2023, you have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (where applicable)
  • Withdraw consent for optional communication
  • File a grievance with our Grievance Officer

To exercise your rights, contact us using the details below.

Third-Party Links

Our Platform may contain links to third-party websites. MyPropAI is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.

Updates to This Policy

We may update this Privacy Policy periodically. When we do, the revised version will be posted on this page with the updated date. Continued use of the Platform indicates your acceptance of the updated Policy.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email:
Address:
Grievance Officer / DPO: